Monday, May 13, 2019

How Long Does It Take?

Two weeks ago I posted about how the PLCB inventory accuracy rate is getting worse. As I mentioned then, I wrote them an email with the link to the story, explained what their mistakes were, and gave them the official government regulations that explain how to determine what spirits should be called. If I gave them any more help, I would have to fix the inventory myself.

Anyone with moderate typing skills could make these corrections in about three minutes. Two weeks should surely be enough time, even with supervisory oversight. Let's see how that worked out.

PLCB - third-rate data entry.
1. 510608 Berkshire Mountain Distillers Bourbon Whiskey - This one is pretty easy. If it's a bourbon, it's not a blend: it's a bourbon.
NOT FIXED: The PLCB still calls it a bourbon, but still categorizes it as a blend.

2. 153 Brixton Bourbon Whiskey Mash Destroyer - I could almost forgive this one, because it's a 'blend' of bourbon and rum; where do you put that? But they couldn't even get the name right! It isn't Brixton Bourbon Mash Destroyer, it's Brixton Mash Destroyer. Why do they constantly add words that aren't there? Put this in SPECIALTIES, but it's not BLENDED WHISKEY.
FIXED: While still in the Blended whiskey section they did fix the name and changed the description enough to show that at least an effort was made.

3. 31328 Clyde May's Bourbon Mash Whiskey - There is no Clyde May's "Bourbon Mash Whiskey." The Clyde May brand has a Straight Bourbon -- which is a bourbon -- and a "Alabama-style Whiskey" -- which is bourbon with apple added, which makes it SPECIALTIES -US, or WHISKEY...
FIXED: Amazingly, the PLCB not only corrected the description but put it in the correct category too.

4. 608012 Crater Lake Rye Reserve- Again, not blended. It's RYE. Pretty simple. Who's making mistakes this simple and stupid? Sorry/not sorry: there's no other way to describe that.
NOT FIXED: The PLCB didn't do anything.

5. 559141 George Dickel Whiskey Single Barrel - Reading comprehension and product knowledge required; no wonder the PLCB got it wrong.  If it is single barrel, what are you blending it with? Imagination? There should be a TENNESSEE WHISKEY category. Most other Tennessees are in WHISKEY, which is such a catch-all it's all but worthless.
TOSS UP: They didn't fix it...but they didn't keep the listing either. The item has disappeared.

6. 528555 Hooker's House Organic Rye Whiskey - There is no record of a "Hooker's House Organic Rye Whiskey" on the Internet...except connected to this mistaken PLCB record. Again, why are you adding words that aren't even there? In any case: RYE, not a blend. Okay?
NOT FIXED. Is two weeks just not enough time? This was one of the easy ones!

7. 34278 Jack Daniel's Sinatra Select Tennessee Whiskey 90 Proof - Given their track record, is anyone really surprised that there's a Jack Daniel's bottling on this list? I've been mentioning this particular one for a few years now. Jack Daniel doesn't make blended whiskey, but that doesn't stop the PLCB from getting it wrong for the past 3 years.
NOT FIXED: Was there any doubt the PLCB would continue to screw up this entry? It is part of their DNA to have at least one Jack Daniel's product wrong.

8. 504228 Jim Beam Eight Star Kentucky Whiskey 8 Year Old - They almost got this one right: it is a blend! But as I mentioned over a year is not 8 years old. Where is that on this very simple label? Nowhere that I can see.
I wonder who had to read the label and make the command decision that it doesn't say 8 years old.

9. 446 Wigle Phil's Shadow Rye Whiskey Finished in Maple Syrup Barrels - Not a blend. Again, at the very least, a RYE.
NOT FIXED: Not one of the three ryes on the list were fixed. Does Rye confuse the PLCB?

It's ONLY been two weeks!
Pretty weak track record. Two weeks, ten whole work days, and only three entries fixed, four if you want to be generous. I guess none of the managers are the "hands on" type, and not very good motivators. Typical PLCB.

There are undoubtedly THOUSANDS of bad entries in the PLCB inventory; I haven't even looked at the wines. If they can't fix even half of a small sub-group when given all the information...imagine how badly they are doing when they have to find out and correct these things through their own means.

This access to 'all the wine and spirits in the entire system' is supposedly one of the advantages of the State Store System of Stores. You don't have to chase supply and price through hundreds of individual stores, like in those terribly disorganized "free" states. If the database is so badly disorganized that you can't find what you're looking for...where's the advantage?

There is none. Privatize now.