Here it is a year later, and you may be thinking, there might been some improvement. Maybe the PLCB has come up with some internal cooperation so that the database, retail stores, and website all know what is going on. If you believe that, well, I have a bridge to sell you.
The Online Catalog lists Casa Noble Crystal Blanco tequila as an SLO item: you must buy a minimum of six bottles, at $43.79 each. Not a great deal even with a $3 coupon, considering it can be had for under $35 across the border. Going to the FWAGS webpage and doing a search for Casa Noble Crystal nets you six listings in the Available Online section, none of which are actually Casa Noble products. Then there are 33 entries in the In Store section, which includes some wine cocktails even though it was a Spirits search. Of course, none of these are Casa Noble either. Finally we come to the 56 listings in the Available Special Order section. After fourteen items -- White Rum, Creme de Menthe, Captain Morgan, white whiskey, and Cognac -- comes the one and only listing for a Casa Noble Crystal, the last item on page one; it's still a 6 bottle SLO.
Is this their improvement after a YEAR of work? How much "modernization" of the search function should have we expected after the entire Board said they improved it back in November of last year? The answer is the same amount of improvement we can expect from any of the PLCB modernization schemes...little to none.
This just proves that there is little to no internal coordination in the PLCB. The highly trained people who run the Facebook page don't know what the highly trained people who do the inventory call the same product and can't be bothered to find out, and the highly trained supervisors seem oblivious to the difference.
Is this any way to run a business? The answer is no, which is no shock: they aren't any kind of a business, just a poor excuse for the status quo.