Tuesday, November 13, 2018

The PLCB never leads only follows....sometimes even me.

We have been saying for years that the PLCB not only doesn't lead in ANYTHING. Because of the way they do things, they can only follow like sheep...or maybe lemmings.

By way of example... Way back in July of 2015, before the PLCB started a lottery to apportion their allocation of rare Van Winkle bottlings, I laid out how it would be done if I were running things. Here we are, 3 years later: let's see how the two compare.

They didn't follow my first idea: let the lottery commission handle the details. The PLCB decided they would rather reinvent the wheel. I like to think that maybe the lottery commission told them to take a hike. Why take chances? People like the lottery, they hate the PLCB.

I thought they should allow people a week to sign up. This year the PLCB gave people five days; a work week. It makes sense; management in Harrisburg doesn't work weekends. Heaven forbid they actually do something for the consumer like be open when the majority of people have time off to sign up and fill out lottery forms. What was I thinking?

It also made sense to me that everyone who signs up has to provide all their information up front:
ID -- Shipping and billing address -- credit card number (PA billing only accepted!). Get all that entered before making your picks and engaging in the lottery itself, since you're talking about a site that's been known to crash. Why risk having to enter your information again and again? They must have thought it was a good idea; they do exactly that.

My perfect lottery: a separate lottery for each item but with ALL the items on one page. That way people would just have to check the box to enter. Exactly what they did. I suggested limiting entries to one per person and that only one item could be won - they are doing that too.

Lastly I suggested that a verification code be sent with each approved lottery entry. This code would then be posted on the website so that people could check themselves to see if they had won something. We all know how many mistakes the PLCB makes just doing regular stuff and this would be another check on the system. They don't post any numbers on the website. I don't know if each entry has an internal verification code or not. I still think my way is better than what they are doing.
I wonder...
So there you have it. Did the PLCB take my freely given advice?  Did they hire an outside consultant to come up with mostly the same thing?  (The PLCB is big on consultants when they don't have a clue.) Did the lottery folks help them out?  We'll never know for sure, but you know what we think here at the blog. :)

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