The faster, better, easier Product Search Page online inventory was recently down for almost four days.
FOUR DAYS!What kind of business has their inventory unavailable for four days? A poorly run and managed one. They could use the excuse that their "other" inventory page (the "Fine Wine and Good Spirits!" page) was available. But look here: if they can't even get the category numbers to jibe on the same page, why should you trust that inventory?
I was looking at Cognac on the Product Search Page when it went down, so I had to use the "Fine Wine and Good Spirits!" website instead, which led me to this page. You'll note that the full number of items at the top is shown as 214; but the total of the available items shown at the left...is 189. Huh?
Not being able to match numbers on a single page begs the question of where these inventory numbers came from, and why don't they match across online product searches. Take a look what happened when I tried the same search on the Product Search Page once it came back up:
While inventory numbers are important, so is knowing what you are selling. If you look at the above picture again, you'll see it says COGNAC (IMPORTED). Guess what, PLCB: it's all (IMPORTED), because Cognac can only be made in Cognac, France! There is no such thing as COGNAC (DOMESTIC). Ya dopes.
It's just another example of the poor quality customer service that inevitably comes from a monopoly, because they know they don't have to do anything better, since the consumer can't go anywhere else. A real business depends on current, correct and factual information being provided to the customer, because they know they wouldn't be in business if they ran things like the PLCB does.
End the fiasco of fake business and PLCB incompetence - PRIVATIZE.