Friday, May 3, 2013

Credit where it's due: good service at Good Old Store #0909

Because I don't lie about reality like the PLCB Partisans... I just got some of the very best service I've ever had at Good Old Store #0909 here in Newtown. I had to get a quick couple bottles for a late dinner decision -- no time to run to Jersey! -- so I grabbed some prosecco (easy enough, though the sign for the section said "Champagne!"), picked up a big bottle of cheap cabernet (impulse buy), and then...realized I don't really know white wine outside of sauvignon blanc, riesling, and gew├╝rztraminer.

So I see this younger woman in a clerk apron who I'd never seen there before, and I asked her: I don't really drink much white wine, and I need some dry white for a recipe; any advice? She put down what she was stocking and said "Sure!" (1st plus), and then asked me what I was cooking (2nd plus). I told her, and she said that just about any pinot grigio would do, and the Barefoot's on sale for $6. Done. (And please don't judge me -- or her -- about the Barefoot: I'm just deglazing a pan, and then we'll probably drink it as spritzers while sitting by the firepit. I drink better whiskey than you. Probably. Whatever.)
She was pleasant about it too, a lot more pleasant than I've encountered there before. The guy at the register was, I think, a trainee, or maybe the manager was just hovering over him to be a jerk. He got the stuff done, and I was out.

Like I keep saying: if they delivered better service, I wouldn't be making such a fuss about privatization. If they weren't so dead-set on standardized selection, I wouldn't be making such a fuss about privatization.

But...they generally don't, they certainly are, so I am.

2 comments:

Anonymous said...

I'm honestly glad you had a good experience, and kudos to the young lady who helped you. The reason I still can't hold anything against you, despite my being an LCB employee, is that you're actually a very fair and reasonable person.

Lew Bryson said...

Thanks. I mean, I'm glad too, and I hope she stays in Newtown for a while.