Take a look at this story. The PLCB's special order system broke down, and restaurants and taverns have been unable to place weekly booze orders. That specific problem is bad enough, but what makes it worse is the universality of it.
A Monopoly of Errors
When the PLCB screws something up, it's screwed up for everyone, across the Commonwealth.
When the PLCB "de-lists" something, no one can get it any more.
When the PLCB puts something on "special order" status, that's how everyone has to get it.
When your local State Store has a great set of clerks (or just one real gem), you're well-off; but if it is staffed by wine-ignorant drones, you're simply screwed.
All of these are true because we have no choice. None. The PLCB State Stores are the only legal choice for booze purchases for every Pennsylvania licensee, and unless a citizen goes outside the state to drink, or purchases booze out of state and then drinks it out of state, everything we drink in the way of spirits and wine (excepting always Pennsylvania wines, which may be bought at the vineyard or the vineyard's stores) must come from the State Stores.
If a tavern-owner in some other state is disappointed in the service he gets from his supplier, well, he either gives them specific hell and expects results, or he changes suppliers. If a restaurant owner in some other state wishes to drop a load of bucks to amplify his wine cellar, he can bid on collections at auction. If either one is in Pennsylvania? Forget it. You're dealing with the PLCB, and you cannot switch suppliers, nor can you buy wine from private sources, because the PLCB is a state-owned and state-regulated monopoly, and if you try to get around that monopoly, not only will you find that it's hard to do, it's illegal, and you stand a very good chance of losing your license, your business, and your personal freedom.
Now, there will be those who say, "Exactly. It's the law, and you knew that when you bought the license. Why are you complaining now?" Did you read this? Do you really think it's right that when this sole-source supplier screws up, you have no recourse? That would seem to be a basic right of businesspeople.
The PLCB should be abolished because it is a monopoly, and leaves tavern/restaurant operators, and private citizens, no choices in what is supposed to be a free market economy. We have choices in food purchases, choices in gasoline, in churches, in clothing, in insurance, in banks, even in which hospital emergency room we are taken to...but if the PLCB stops carrying something -- Elijah Craig 12 Year Old bourbon, for instance, a delicious award-winner and a personal favorite -- or puts it on special order status -- Cycles Gladiator Cabernet Sauvignon, for instance, a former special that was quite nice at $10, but is now a 12-bottle minimum order -- that is how it goes and you have no other choice. You cannot walk down the street or drive to the next town: you're hosed across the Commonwealth.
All because Repeal seemed like a bad idea, and because keeping the profits from selling booze seems like such a good one, public good and taxpayer convenience be damned.